What Happened at Rio Poty Hotel? 26 Year Old Woman Dies After Falling From Seventh Floor in Brazil

A security camera recording at a hotel in northeastern Brazil captured the moments before a 26 year old woman fell from a seventh-floor corridor window, an incident that is now being investigated by local authorities.

The woman was identified as Renata Rebeca Negrão Saldanha dos Santos, a resident of Ananindeua in Pará, Brazil. She was staying at the Rio Poty Hotel in São Luís with her boyfriend, who had travelled to the city to participate in a poker championship.

The incident happened at approximately 1:30 a.m. on Tuesday, November 3, 2026, at the hotel on Avenida dos Holandeses, in the Ponta d’Areia neighbourhood.

According to reports from Brazilian media, the couple had been in São Luís since October 28 and were scheduled to return to Pará on the day of the incident.

How did Renata Rebeca fall from the hotel window?

According to the investigation, the couple were in the seventh floor corridor, reportedly looking for their room key, when the incident occurred.

Security camera footage showed Renata sitting on the sill of a corridor window before leaning backwards against an aluminium structure.

The structure suddenly gave way, causing her to fall from the seventh floor onto a canopy above the hotel's entrance.

Her boyfriend, who was in the corridor but was not near her at the moment of the fall, appeared visibly shocked in the footage. He remained still for several seconds before looking down through the window.

A hotel employee was later seen approaching him.

Renata received assistance at the scene but died following the fall. Reports have not identified a hospital to which she was taken.

Who was Renata Rebeca Negrão Saldanha dos Santos?

Renata was 26 years old and originally from Ananindeua, a municipality in the Brazilian state of Pará.

She was a mother of two young children. According to Brazilian media reports, one of her children was four years old.

She was also reportedly studying business administration, although this detail has been mentioned by only one outlet.

Her death prompted an emotional response from her family. Her mother, Bety Negrão, spoke publicly about the loss and expressed hope that the circumstances surrounding her daughter's death would be properly investigated.

The family received her body after it was released on the afternoon of November 3. It was subsequently transported to Pará, where relatives and friends gathered at the family home in Ananindeua to pay their respects.

What did her boyfriend tell the police?

Following the incident, Renata's boyfriend was questioned by police and gave a statement about what had happened.

He reportedly told investigators that he had been drinking throughout the night and could not remember the moment Renata fell.

He was subsequently released and was not considered a suspect.

According to George Marques, a police chief with the Homicide Protection and Investigation Unit (SHPP), the security footage showed no indication of aggression or anyone pushing Renata.

Investigators said her boyfriend was not near her when she fell and that there was no evidence indicating his involvement in the incident.

Police are treating the death as an accidental fall while continuing to investigate the surrounding circumstances.

Is the hotel under investigation?

Authorities are also examining whether the condition of the hotel's window structure contributed to the accident.

Forensic experts have inspected the property, including the area from which Renata fell. However, investigators have not yet reached a conclusion about why the aluminium structure gave way or whether any irregularities were present.

Police are also examining whether the hotel could bear responsibility for the condition and maintenance of its building.

Hotel employees and management are expected to be heard as part of the investigation.

The Rio Poty Hotel issued a statement expressing regret over the incident and solidarity with Renata's family. It said it was cooperating with the authorities and would avoid speculating while the investigation remained ongoing.

The hotel declined to provide further details about the window structure.

What happens next in the investigation?

Investigators are continuing to establish the circumstances that led to Renata's fall, including the condition of the window structure and whether the hotel fulfilled its responsibilities regarding building safety.

The forensic examination is expected to help determine why the structure came loose. Authorities also plan to hear from hotel employees and management.

As of the latest reports, no final forensic conclusion had been announced, and no responsibility had been formally established.

For Renata's family, the incident has left two young children without their mother. Her mother has publicly called for justice as authorities continue examining what happened inside the hotel that night.